Cliff Donoughe
About Cliff Donoughe
Cliff Donoughe serves as the Vice President of Enterprise Services at Signet Jewelers, where he has worked since 2022. He has extensive experience in IT leadership roles across various organizations, including Highmark Blue Cross Blue Shield, Accenture, and Computer Enterprises, Inc.
Current Role at Signet Jewelers
Cliff Donoughe serves as the Vice President of Enterprise Services at Signet Jewelers, a position he has held since 2022. In this role, he has implemented chargeback models to support the company's financial processing accounting. He has also developed a model to enhance application integration, quality engineering, performance engineering, and application management services. Additionally, he has led the modernization of Signet Jewelers' integration backbone to an asynchronous, cloud-first model, which has improved system resilience and decoupled various systems.
Previous Experience in IT Leadership
Cliff Donoughe has extensive experience in IT leadership across various organizations. He worked at Accenture as a Principal for 20 years, where he aligned IT programs with business strategy, achieving alignment valued at over $500 million. He also held positions at Computer Enterprises, Inc. as Vice President of Account Delivery and Partner/Vice President of Distributed Delivery. His experience includes roles at Highmark Blue Cross Blue Shield, TD, and the DC Government, where he contributed to various IT projects and initiatives.
Educational Background
Cliff Donoughe has a solid educational foundation in engineering and computer science. He earned a Bachelor of Science in Electrical Engineering (BSEE) from Cleveland State University, where he studied from 1985 to 1990. He furthered his education at The Ohio State University, obtaining a Master of Science (MS) in Computer Science from 1992 to 1993. This academic background has equipped him with the technical knowledge necessary for his roles in IT and enterprise services.
Career Timeline and Key Positions
Cliff Donoughe's career spans several key positions in the IT sector. He began as an Analyst/Developer at Banc One from 1994 to 1996. He then worked at American Express as a Solution Architect and progressed through various roles at the Defense Logistics Agency, PepsiCo, and TD. His tenure at Rosetta as Vice President of Software Development and at Highmark Blue Cross Blue Shield as Solution Architect further solidified his expertise in IT leadership and solution architecture.
Management of IT Teams
In his various roles, Cliff Donoughe has demonstrated strong management capabilities, particularly in overseeing diverse teams. He managed a workforce of over 150 offshore team members to develop IT capabilities. His leadership has been instrumental in driving projects that align IT initiatives with business objectives, ensuring effective delivery of services and solutions across the organizations he has worked with.