David Crane
About David Crane
David Crane is a Jewellery Workshop Manager at Signet Jewelers in Birmingham, England, where he has worked since 2017. He focuses on team performance, continuous improvement, and effective communication to enhance service delivery.
Work at Signet Jewelers
David Crane has been employed at Signet Jewelers since 2017, serving as the Jewellery Workshop Manager in Birmingham, England. In this role, he focuses on maintaining production performance by fostering teamwork and coaching his team to deliver quality-driven services. He also plays a significant role in decision-making and managing query escalations, ensuring effective communication of service needs. Prior to his current position, he worked as the Insurance Validation Manager at Signet Jewelers from 2008 to 2017, where he coordinated with various internal functions and external suppliers to meet customer and client needs.
Education and Expertise
David Crane studied at Haybridge High School & Sixth Form before attending Birmingham City University, where he achieved a degree in Business Management and Marketing. His educational background provides a foundation for his expertise in managing workflows and improving service delivery within the jewellery industry. His focus on continuous improvement and innovation within his team reflects his commitment to professional development and operational excellence.
Background
David Crane has a long-standing career in the jewellery sector, particularly with Signet Jewelers, where he has accumulated over 16 years of experience. His journey began in 2008 as an Insurance Validation Manager, where he developed skills in coordination and communication across various departments. In 2017, he transitioned to the role of Jewellery Workshop Manager, where he continues to contribute to the company's operational goals and service improvements.
Achievements
During his tenure at Signet Jewelers, David Crane has contributed to the company's strategic aims by managing workflows from both internal and external repair channels. He has driven consistency across the Birmingham Service Centre and associated departments, playing a key role in fostering a climate of continuous improvement. His leadership in encouraging innovative ideas and practices has been instrumental in enhancing the quality of services provided.