Elias Charlie Carlos
About Elias Charlie Carlos
Elias Charlie Carlos is an Assistant Manager at Signet Jewelers in Winnipeg, Canada, with extensive experience in customer service and event management within the retail jewelry industry. He holds a Bachelor of Commerce degree and an International Business Diploma, and has a strong background in team development and customer relations.
Work at Signet Jewelers
Elias Charlie Carlos has been serving as an Assistant Manager at Signet Jewelers since 2017. His role involves overseeing daily operations, managing staff, and ensuring high levels of customer service. Based in the Winnipeg, Canada Area, he has contributed to the store's performance and customer relations for over seven years. His experience in retail management supports the company's objectives in delivering quality service and enhancing the customer experience.
Previous Experience in Jewelry Retail
Prior to his current position, Elias worked at Effy Jewelry as a Customer Service Sales Representative from 2015 to 2017. His responsibilities included assisting customers and managing sales interactions aboard Princess Cruise lines. He also served as a Brand Ambassador at Royal Jewelers for four months in 2017, where he represented the brand on Holland America Cruise lines. These roles provided him with valuable experience in customer engagement and sales within the jewelry sector.
Education and Expertise
Elias holds a Bachelor of Commerce (B.Com.) degree from L.S Raheja College in Mumbai, where he studied Business, Management, Marketing, and Related Support Services from 2000 to 2004. He furthered his education at Red River College, obtaining an International Business Diploma in 2011. His academic background supports his expertise in event management and customer relations within the retail industry.
Coaching and Team Development Skills
Elias possesses strong skills in coaching and discipleship, which contribute to team development and performance enhancement. His background in these areas has enabled him to improve customer satisfaction and foster a collaborative work environment. He emphasizes the importance of team dynamics in achieving business goals and delivering exceptional service.