Elizabeth Wilson
About Elizabeth Wilson
Elizabeth Wilson is a Store Manager at Signet Jewelers with extensive experience in the retail and customer service sectors. She has a strong background in gemology, having achieved certifications from the Diamond Council of America and has successfully implemented programs that improved customer loyalty and satisfaction.
Work at Signet Jewelers
Elizabeth Wilson has been employed at Signet Jewelers as a Store Manager since 2012. In this role, she oversees daily operations, manages staff, and ensures a high level of customer service. Her leadership has contributed to the store's performance and customer satisfaction in Houma, Louisiana.
Education and Expertise
Elizabeth studied at the Diamond Council of America, where she focused on Gemstones and Diamonds. She achieved the Guild Gemologist designation in 2021 after an 11-month program. Additionally, she earned the Certified Diamontologist title, which she held from 2012 to 2021, enhancing her expertise in diamond evaluation and sales.
Background
Before her tenure at Signet Jewelers, Elizabeth gained experience in various roles. She worked at Barker Honda as a Service Department Administrator from 2004 to 2008 and at Chabill's Tire Service as Counter Sales from 2000 to 2004. She also served as the Pink & Beauty Category Supervisor at Victoria's Secret from 2008 to 2011 in Houma, Louisiana.
Achievements
Elizabeth has received the 'Top Store Manager' award at Kay Jewelers for three consecutive years. She implemented a customer loyalty program that increased repeat customer visits by 15% and developed a training program for new employees, resulting in a 20% reduction in onboarding time. Additionally, she organized a community event that raised funds for local charities and participated in a company-wide initiative that improved customer satisfaction scores by 10%.