Gavin Robinson
About Gavin Robinson
Gavin Robinson serves as the IT Programme and Resource Manager at Signet Jewelers, where he has worked since 2012. He manages a project portfolio with an annual capital expenditure of approximately £5 million and has led significant IT initiatives, including the global implementation of SAP S4/HANA.
Work at Signet Jewelers
Gavin Robinson has been employed at Signet Jewelers since 2012, where he has held various roles, currently serving as the IT Programme and Resource Manager (Head of Project Delivery & PMO) since 2018. In this position, he manages a project portfolio with an annual capital expenditure of approximately £5 million. His responsibilities include overseeing operational and revenue budgets totaling around £10 million annually. He has played a significant role in the global implementation of SAP S4/HANA and has delivered multiple eCommerce and omnichannel initiatives using Agile methodology.
Education and Expertise
Gavin Robinson studied at North Bromsgrove High School from 1990 to 1996. His expertise lies in IT infrastructure projects, including communication network upgrades and data center migrations. He is responsible for maintaining compliance with the Sarbanes Oxley IT Project Delivery Framework across all relevant projects. His extensive experience in project management and IT resource management supports his role in planning and facilitating contract reviews, renewals, and negotiations with approximately 75 IT suppliers.
Background
Prior to his current role at Signet Jewelers, Gavin Robinson worked at Signet Trading Ltd in various capacities. He served as an Analyst/Programmer from 2003 to 2004, followed by a position as Senior Analyst/Programmer from 2004 to 2007. He then took on the role of Application Support Team Leader from 2007 to 2010, and subsequently worked as a Project Manager for the 'Future Fit' project in a secondment role for five months in 2010. He also held the position of Service Improvement Leader from 2010 to 2011.
Achievements
Gavin Robinson has led significant projects and initiatives during his tenure at Signet Jewelers. He upgraded the contact center telephony platform and implemented a program aimed at optimizing and reducing order cancellations. His leadership in the global implementation of SAP S4/HANA and his delivery of various eCommerce and omnichannel initiatives reflect his capability in managing complex IT projects.