Gisselle Martinez
About Gisselle Martinez
Gisselle Martinez is a Retail Store Manager at Signet Jewelers, where she has worked since 2018. She holds a Bachelor of Business Administration and has a background in health education, which informs her approach to customer care and management.
Work at Signet Jewelers
Gisselle Martinez has served as a Retail Store Manager at Signet Jewelers since 2018. In this role, she oversees daily operations, manages staff, and ensures high levels of customer service. Her experience in jewelry retail has equipped her with specialized product knowledge, which enhances the shopping experience for customers. Under her management, the store focuses on delivering quality service and maintaining a welcoming environment.
Education and Expertise
Gisselle Martinez holds a Bachelor of Business Administration (BBA) from Southern New Hampshire University, where she studied Business, Management, Marketing, and Related Support Services from 2020 to 2024. Prior to this, she studied Health at Minuteman High School, achieving a Certified Nursing Assistant (CNA) credential. Additionally, she completed EMT-Basic training at Firemed, which adds to her background in health education. Her diverse educational background supports her management skills and customer care approach.
Background in Retail
Before her current position at Signet Jewelers, Gisselle Martinez worked as a Sales Floor Associate at AMERICAN EAGLE OUTFITTERS INC. from 2018 to 2020 and at Marshalls Distribution Center from 2015 to 2018. These roles provided her with foundational retail experience, enhancing her skills in customer service and sales. Her time in these positions contributed to her understanding of retail operations and customer engagement.
Skills in Customer Care
Gisselle Martinez possesses strong skills in customer service, which are complemented by her background in health education. Her expertise in bilingual communications allows her to effectively interact with a diverse customer base, enhancing the overall shopping experience. This skill set is particularly valuable in a retail environment where customer satisfaction is paramount.