Joseph Phillips
About Joseph Phillips
Joseph Phillips is a Customer Care Representative at Signet, where he has worked since 2017, providing support for jewelry inquiries and website assistance. He also serves as a Tour Guide at Akron Fossils & Science Center and has extensive experience in the jewelry industry.
Work at Signet Jewelers
Joseph Phillips has been employed at Signet Jewelers as a Customer Care Representative since 2017. In this role, he provides assistance with jewelry inquiries and website support for all brands under Signet Jewelers. His work is based in the Cleveland/Akron, Ohio area, where he has developed extensive experience in customer service within the jewelry industry.
Education and Expertise
Joseph Phillips pursued his education at multiple institutions. He studied at the University of Akron Wayne College from 2015 to 2016 for one year. He then attended Southern New Hampshire University from 2017 to 2018 for another year. Additionally, he studied at Mount Vernon Nazarene University from 2014 to 2015 for one year. His educational background complements his extensive experience in customer service.
Background
Joseph Phillips has been active in the Cleveland/Akron, Ohio area since 2017. Prior to his role at Signet Jewelers, he worked as a Sales Associate/Third Key at Kay Jewelers from 2015 to 2017 in Medina, Ohio. He has also served as a Tour Guide at the Akron Fossils & Science Center since 2012, accumulating 12 years of experience in that position.
Customer Service Experience
Joseph Phillips has extensive experience in customer service, particularly within the jewelry industry. His roles at both Signet Jewelers and Kay Jewelers have equipped him with the skills necessary to handle jewelry inquiries effectively. This experience has contributed to his ability to provide quality support to customers across various platforms.