Kapil Dabi
About Kapil Dabi
Kapil Dabi serves as the Senior Vice President of Connected Commerce (Omnichannel) at Signet Jewelers, where he has worked since 2021. He has extensive experience in digital product strategy and technology-enabled transformation across various sectors, including retail and consumer goods.
Work at Signet Jewelers
Kapil Dabi serves as the Senior Vice President of Connected Commerce (Omnichannel) at Signet Jewelers, a position he has held since 2021. Based in Dallas, Texas, he focuses on enhancing the digital-first and omnichannel experience for customers across various brands under the Signet umbrella, including Kay Jewelers, Zales, and Jared. His role involves strategizing and implementing digital product launches across multiple channels, such as e-commerce and mobile platforms.
Previous Experience at EY
Before joining Signet Jewelers, Kapil Dabi worked at EY as a Partner/Principal from 2017 to 2021. During his four years at EY in Dallas, Texas, he contributed to various projects that emphasized technology-enabled transformation in consumer goods and retail sectors. His leadership role involved guiding teams in delivering innovative solutions to clients.
Education and Expertise
Kapil Dabi holds an MBA from the Indian Institute of Management, Calcutta, where he studied Operations and Marketing. He also earned a Bachelor's degree in Technology from the Indian Institute of Technology, Bombay, specializing in Computer Science and Engineering. His educational background supports his expertise in digital product strategy, technology-enabled transformation, and consumer experience.
Career Background in Technology and Retail
Kapil Dabi has extensive experience in the technology and retail sectors. He has held various leadership positions, including Managing Director at Accenture and Associate Partner at IBM Global Business Services. His career spans over two decades, during which he has specialized in launching and operating digital products across different channels and geographies, with a focus on measurable results in digital and supply chain innovation.
Focus on Digital Transformation
Kapil Dabi specializes in strategizing and implementing technology-enabled transformations, particularly in areas such as GenAI, RPA, MLOps, and Data Ops. His work emphasizes delivering a seamless consumer experience and driving innovation in digital channels. He has a strong focus on achieving measurable outcomes through digital and supply chain initiatives.