Lisa Sloan Walker
About Lisa Sloan Walker
Lisa Sloan Walker serves as the President of Jewelry Services at Signet Jewelers, a position she has held since 2022. With over 25 years of experience in consumer goods and financial services, she has a strong background in marketing and innovation, having previously worked at Campbell Soup Company and JPMorgan Chase & Co.
Work at Signet Jewelers
Lisa Sloan Walker has been serving as President of Jewelry Services at Signet Jewelers since November 2022. In this role, she oversees various initiatives, including Extended Service Agreements, Repair, Personal Jewelry Insurance, and Signet’s Vault Rewards Loyalty program. Her leadership has been marked by the development of innovative marketing strategies that enhance customer engagement. Walker initially joined Signet in January 2021 as Senior Vice President of Jewelry Services, where she contributed to the company's strategic direction before her promotion.
Previous Experience at Campbell Soup Company
Prior to her current role, Lisa Sloan Walker held several positions at Campbell Soup Company over a span of 16 years. She served as Vice President of Marketing North America Food Service and later as Vice President of Open Innovation, where she focused on new product development and market expansion. Walker also played a key role in driving open innovation initiatives, which significantly contributed to the company's growth. Her early career at Campbell included various brand marketing positions, providing her with a comprehensive understanding of consumer packaged goods.
Experience at JPMorgan Chase & Co.
Lisa Sloan Walker worked at JPMorgan Chase & Co. for a total of seven years, holding several key positions. She was Managing Director of Ultimate Rewards and Loyalty Solutions from 2018 to 2021, where she managed loyalty programs and developed strategies to enhance customer loyalty. Prior to that, she served as General Manager for Chase Sapphire and JPM cards from 2013 to 2018. Her experience in financial services has equipped her with a strong foundation in managing customer engagement and loyalty initiatives.
Education and Expertise
Lisa Sloan Walker holds a Bachelor of Arts degree in Economics and Mathematics from the University of Pennsylvania. She furthered her education by earning a Master of Business Administration (MBA) with a focus on Marketing and Strategy from The University of Chicago Booth School of Business. Her educational background supports her extensive experience in both consumer packaged goods and financial services, allowing her to apply cross-industry marketing strategies effectively.
Achievements in Marketing and Innovation
Throughout her career, Lisa Sloan Walker has been instrumental in integrating data-driven decision-making processes into marketing strategies. Her leadership in developing innovative marketing strategies has significantly enhanced customer engagement at Signet Jewelers. Additionally, her role in driving open innovation initiatives at Campbell Soup Company has contributed to new product development and market expansion, showcasing her ability to influence business outcomes through strategic marketing efforts.