Lu (Xinlu) Yan

Lu (Xinlu) Yan

UX Researcher & Analyst @ Signet Jewelers

About Lu (Xinlu) Yan

Lu (Xinlu) Yan is a UX Researcher and Analyst with extensive experience in user experience design, having worked for notable companies such as Texas Instruments, Nokia, and American Airlines. Currently employed at Signet Jewelers, Yan specializes in user research methodologies and agile design practices.

Work at Signet Jewelers

Currently, Lu Yan serves as a UX Researcher & Analyst at Signet Jewelers, a position held since 2020. In this role, Yan focuses on enhancing user experiences through various research methodologies. Yan employs agile methodology to design and deliver user experiences effectively. Responsibilities include persona creation, wireframing, and prototyping, as well as maintaining a UI pattern library to ensure consistency across digital platforms.

Previous Experience in User Experience Design

Prior to joining Signet Jewelers, Lu Yan accumulated extensive experience in user experience design. From 2011 to 2019, Yan worked at Texas Instruments as a User Experience Architect in Dallas, TX. Before that, Yan was a User Interaction Designer at Nokia for six months in 2008. Additionally, Yan served as a User Experience Lead at American Airlines from 2009 to 2011 in Fort Worth, TX. This diverse background contributes to a well-rounded expertise in the field.

Education and Expertise

Lu Yan holds a Master of Science (MS) in Textile and Apparel and a Master of Fine Arts (MFA) in Graphic Design, both from Iowa State University. This educational background supports Yan's expertise in designing user experiences for responsive websites and mobile devices. Yan's skill set includes specialization in persona creation, wireframing, and conducting comprehensive user research methodologies, including qualitative and quantitative surveys.

User Research Methodologies

In the role of UX Researcher & Analyst, Lu Yan conducts various user research methodologies to inform design decisions. These methodologies include qualitative and quantitative surveys, face-to-face usability tests, A/B tests, and interviews. Yan also performs heuristic evaluations to assess user interfaces and consistently recommends improvements aimed at enhancing overall user experience.

Bridging Business and User Goals

Lu Yan effectively bridges business goals with user goals by collecting functional requirements and conducting competitive analysis. This approach ensures that user experiences align with organizational objectives while meeting user needs. Yan's ability to integrate business insights with user-centered design principles is a key aspect of the work performed at Signet Jewelers and previous positions.

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