Madhura Deshpande
About Madhura Deshpande
Madhura Deshpande serves as the Vice President of Digital Shopping & Sales at Signet Jewelers and is the Founder & CEO of DuéPasti. With over 15 years of experience in digital innovation, she specializes in customer service automation and social commerce.
Work at Signet Jewelers
Madhura Deshpande serves as the Vice President of Digital Shopping & Sales at Signet Jewelers. She has held this position since 2020, contributing to the company's digital strategy and customer engagement initiatives. In her role, she focuses on enhancing the online shopping experience and driving sales through digital channels. Her leadership is instrumental in aligning Signet's digital efforts with broader business goals.
Current Role at DuéPasti
Madhura Deshpande is the Founder and CEO of DuéPasti, a position she has held since 2020. Under her leadership, DuéPasti has developed innovative solutions in the digital shopping space. Her entrepreneurial experience complements her extensive background in digital product management and customer service automation.
Education and Expertise
Madhura Deshpande holds a Bachelor's Degree in Electrical Engineering from the University College of Engineering, Osmania University, and a Master's Degree in Electrical Engineering from Iowa State University. She specializes in customer service automation and social commerce, leveraging her educational background to drive digital innovation and transformation. With over 15 years of expertise, she focuses on customer experience management and digital marketing.
Previous Experience at Capital One
Madhura Deshpande worked at Capital One in various roles from 2014 to 2018. She initially served as Manager of Digital Analytics & Product Management for nine months before advancing to Sr. Manager of Digital Product Management for three years. Her experience at Capital One involved overseeing digital product initiatives and enhancing customer engagement through analytics-driven strategies.
Leadership in Women In Product
Since 2021, Madhura Deshpande has been the DFW Co-chair for Women In Product. In this role, she advocates for women in the tech industry, fostering a community that supports professional development and networking. Her involvement reflects her commitment to promoting diversity and inclusion within the digital product management field.