Mallory Gilbert
About Mallory Gilbert
Mallory Gilbert serves as the Director of Employee Experience at Signet Jewelers, where she has developed the strategic vision for the team and manages various employee engagement initiatives. With a background in organizational development and a degree in Business Administration, she has held multiple roles within Signet Jewelers and other companies, contributing to employee recognition and performance management.
Current Role at Signet Jewelers
Mallory Gilbert serves as the Director of Employee Experience at Signet Jewelers, a position she has held since 2021. In this role, she is responsible for developing and implementing strategies that enhance the overall employee experience within the organization. Gilbert manages the enterprise-wide team member recognition program and leads initiatives aimed at educating team members on improving their own experiences as well as those of their peers. She also conducts annual engagement surveys to gather feedback from team members, ensuring their voices are heard in the decision-making process.
Previous Experience at Signet Jewelers
Before her current role, Mallory Gilbert held several positions at Signet Jewelers. From 2018 to 2022, she worked as a Learning and Development Partner, focusing on employee training and development in the Dallas/Fort Worth Area. Prior to that, she served as an Organizational Development Specialist from 2013 to 2016 in Irving, TX. In these roles, she contributed to the strategic vision for the Employee Experience team and facilitated various programs to support employee growth and engagement.
Educational Background
Mallory Gilbert studied at The University of Texas at Dallas, where she earned a Bachelor of Science degree in Business Administration from 2006 to 2009. Additionally, she attended Texas Woman's University, focusing on Dietetics/Dietitian from 2004 to 2006. This educational background has equipped her with the knowledge and skills necessary for her roles in employee experience and organizational development.
Early Career Experience
Mallory Gilbert's early career includes various roles that contributed to her expertise in management and customer service. She worked as a Store Manager at Naturalizer Outlet from 2009 to 2011 and at Zale Jewelers, a division of Signet Jewelers, from 2011 to 2013. Prior to these positions, she gained experience in sales and customer service at FOX Sports Grill from 2006 to 2008. These roles provided her with foundational skills in leadership and team management.
Organizational Development Expertise
Before joining Signet Jewelers, Mallory Gilbert worked as an Organizational Development Specialist at Fossil Group, Inc. from 2016 to 2018. In this capacity, she focused on enhancing organizational effectiveness through various development initiatives. Her experience in organizational development has been instrumental in her current role at Signet Jewelers, where she administers mentoring programs and facilitates the performance management process, including quarterly Check-Ins and Talent Reviews.