Matthew Peterson
About Matthew Peterson
Matthew Peterson is a Rollout Engineer at Signet Jewelers in Fairlawn, Ohio, where he has worked since 2022. He has a diverse background in technical support, project management, and account management, with previous positions at various organizations including Diebold Nixdorf and Vitalant.
Work at Signet Jewelers
Matthew Peterson has been employed at Signet Jewelers as a Rollout Engineer since 2022. In this role, he is responsible for replacing M2 chips with SSDs and updating ThinClient operating systems. His position is based in Fairlawn, Ohio, where he has contributed to the company's technical operations for two years.
Previous Employment Experience
Prior to his current role, Matthew Peterson held various positions in the technology and service sectors. He worked as an Implementation Coordinator at Diebold Nixdorf for four months in 2019. He also served as an Account Manager at Vitalant for six months in 2021-2022. His experience includes roles as an Information Technology Help Desk Analyst at Cleveland Metropolitan School District and a Technical Support Specialist at Akron Public Schools.
Education and Expertise
Matthew Peterson studied at Hiram College, where he earned a Bachelor of Arts in Business, Management, Marketing, and Related Support Services from 2015 to 2019. He also completed a Certificate in Urban Forestry at Theodore Roosevelt High School in 2014. Additionally, he received Project Management Professional Training from Master of Project Academy, enhancing his project management skills.
Background in Technical Support and Service Coordination
Matthew Peterson has a background in technical support and service coordination. He worked as a Human Resources Generalist at Hiram College for three years and as a Service Coordinator at Illumetek Corp for six months. His formal training in service coordination complements his technical roles, allowing him to effectively address client needs and improve operational processes.
Skills and Communication
Matthew Peterson demonstrates strong communication skills in his professional environment. His ability to effectively communicate contributes to positive changes for clients and coworkers. His technical expertise, combined with his communication skills, positions him as a valuable asset in his current role and previous positions.