Melanie Kendrick
About Melanie Kendrick
Melanie Kendrick is a District Manager in Training at Signet Jewelers with extensive experience in the jewelry industry. She has a background in cosmetic consulting and is certified as both a Diamontologist and Gemologist, demonstrating her commitment to professional development and customer service.
Current Role at Signet Jewelers
Melanie Kendrick currently serves as a District Manager in Training at Signet Jewelers, a position she has held since 2006. With 18 years of experience in this role, she focuses on developing her skills in management and leadership within the jewelry retail sector. Her responsibilities include training and mentoring colleagues, as well as enhancing the overall customer experience in the stores.
Previous Experience in the Beauty Industry
Prior to her current role, Kendrick worked in the beauty industry. She was a Cosmetic Consultant at Clinique for five months in 2005 and later served as a Beauty Advisor at Estee Lauder from 2005 to 2006 for eight months. These roles provided her with valuable customer service skills and an understanding of beauty products, which she applies in her current position.
Jewelry Expertise and Certifications
Melanie Kendrick is certified as both a Diamontologist and Gemologist, showcasing her expertise in diamonds and gemstones. She has hands-on experience in jewelry design, fabrication, and repair from her work with a private jeweler. Additionally, she served as an appraiser's assistant, where she gained knowledge in vintage jewelry, market values, and replacement values.
Achievements in Customer Service
Kendrick has received recognition for her contributions to customer service within the jewelry industry. She was awarded the Manager of the Year for B Classification in 2013 and won the Customer Service Award for the Kay Jewelers division in 2018. These accolades reflect her commitment to building relationships with customers and helping them find the perfect gifts and engagement rings.
Background in Signet Jewelers
Melanie Kendrick's journey with Signet Jewelers began in 2001 when she worked as a Mall Jewelry Consultant in the Chico, California area for two years. Her extensive tenure at Signet has allowed her to develop a deep understanding of the jewelry market and customer needs, which she leverages in her current managerial training.