Michael Fox
About Michael Fox
Michael Fox serves as the Design Service Center Manager at Signet Jewelers in Akron, Ohio, where he has worked since 2016. He has a background in English Language and Literature from St. Cloud State University and previously worked as a Bench Jeweler at D.j. Bitzan Jewelers.
Work at Signet Jewelers
Michael Fox has served as the Design Service Center Manager at Signet Jewelers since 2016. In this role, he operates out of Akron, Ohio, and has accumulated eight years of experience within the company. His responsibilities include implementing operational improvements aimed at maximizing asset value and developing innovative strategies for professional development. He also coordinates and monitors departmental functions related to payroll, billing, and material purchasing, ensuring that service goals and standards are consistently met.
Previous Experience at D.j. Bitzan Jewelers
Before joining Signet Jewelers, Michael Fox worked as a Bench Jeweler at D.j. Bitzan Jewelers from 2014 to 2016. During his two years in Waite Park, Minnesota, he gained hands-on experience in jewelry design and repair, which contributed to his skill set in the jewelry industry. This role laid the foundation for his subsequent managerial position at Signet Jewelers.
Education and Expertise
Michael Fox studied at St. Cloud State University, where he earned a Bachelor of Arts degree in English Language and Literature from 2010 to 2013. His educational background provides him with strong communication skills, which are essential in his managerial role. His expertise includes operational management, quality assurance, and staff development, focusing on guiding newly hired professionals to transition effectively into their roles.
Management and Budget Responsibilities
In his current position, Michael Fox manages an annual budget of $468,000 at the Maplewood Design and Service Center. He establishes organizational structures and directs staff with a focus on client satisfaction. His role involves conducting quality reviews to ensure that the service goals and standards are met, thereby maintaining high levels of customer service and operational efficiency.