Michelle Edwards
About Michelle Edwards
Michelle Edwards is a Senior Bank Card Specialist at Signet Jewelers in Akron, Ohio, where she has worked since 2018. She holds a Bachelor of Business Administration from Kent State University and is currently pursuing an Associate of Science at Kent State University at Stark.
Work at Signet Jewelers
Michelle Edwards has been employed at Signet Jewelers since 2018, serving as a Senior Bank Card Specialist. In this role, she is responsible for managing merchant accounts related to store openings and closures. She also participates in the reconciliation of bankcard statements for both in-store and e-commerce transactions. Edwards has been involved in supporting new provider implementations and enhancements as part of special projects, demonstrating her commitment to improving business processes.
Previous Experience in the Jewelry Industry
Prior to her current role, Michelle Edwards worked at Sterling Jewelers as a Credit Authorizations specialist from 2010 to 2011. She also held a position at Signet Jewelers as an Accounts Payable Specialist from 2017 to 2019. Her experience in the jewelry industry spans various roles, contributing to her expertise in financial processes and merchant account management.
Education and Expertise
Michelle Edwards studied at Kent State University, where she earned a Bachelor of Business Administration (BBA) in Business Management and Information Systems from 2014 to 2019. She is currently pursuing an Associate of Science (AS) degree at Kent State University at Stark, which she began in 2019. Her educational background provides her with a solid foundation in business and information systems.
Skills and Tools Utilized
In her professional roles, Michelle Edwards utilizes various tools to support business processes. She is proficient in SAP, Oracle, Hybris, Tableau, and Workday. These tools aid her in the preparation and research of profit and loss statements, as well as in customer resolution and refunds, highlighting her technical skills in financial management.
Early Career Experience
Before her tenure in the jewelry industry, Michelle Edwards worked as a Merchandiser at Macy's from 2008 to 2010 in the Cleveland/Akron, Ohio area. This early career experience contributed to her understanding of retail operations and merchandising, which complements her later roles in finance and account management.