Nadia Spence
About Nadia Spence
Nadia Spence is a Store Manager at Signet Jewelers in London, Canada, with over a decade of experience in the jewelry retail sector and a strong background in hospitality management.
Work at Signet Jewelers
Nadia Spence has been employed at Signet Jewelers since 2014, initially serving as a Jewelry Consultant for ten years. In 2020, she advanced to the role of Store Manager, where she has been responsible for overseeing store operations in the London, Canada area for four years. In her managerial position, she has implemented strategies aimed at enhancing customer satisfaction and increasing store sales. Her leadership focuses on team productivity and achieving company goals through proactive management techniques.
Background in Retail and Hospitality
Nadia Spence possesses a strong background in both retail and hospitality, which informs her approach to managing store operations. Prior to her tenure at Signet Jewelers, she worked in various roles within the hospitality sector, including as a Journey Ambassador at Hilton Barbados Resort and as a Duty Manager at Mango Bay. This diverse experience contributes to her effective communication skills and ability to foster a positive store environment.
Education and Expertise
Nadia Spence holds a Bachelor of Science degree in Hospitality Administration/Management from Pontificia Universidad Católica Madre y Maestra. Additionally, she earned a Master of Business Administration (MBA) in Hospitality Administration/Management from Ashworth University, completing her studies from 2012 to 2014. Her educational background supports her expertise in managing customer relations and store operations.
Previous Work Experience
Before joining Signet Jewelers, Nadia held several positions that contributed to her professional development. She worked as an Office Manager at London International Academy for four months in 2013 and served as Front Office Manager at Canadian Rocky Mountain Resorts for one year. Her roles in the hospitality industry, including six years at Hilton Barbados Resort, provided her with valuable skills in customer service and team management.
Customer Interaction and Team Management
Nadia Spence is recognized for maintaining a respectful and gracious manner in customer interactions, which enhances the overall customer experience at Signet Jewelers. She possesses excellent interpersonal skills that facilitate effective communication with both team members and customers. Her focus on team productivity and proactive management techniques contributes to a positive and efficient store environment.