Priyanka Patel
About Priyanka Patel
Priyanka Patel is a Senior Customer Experience Analyst at Signet Jewelers, with a background in analytics and research. She has previously held positions at UPS and Georgia State University, where she gained experience in various roles related to information technology and procurement.
Current Role at Signet Jewelers
Priyanka Patel serves as a Senior Customer Experience Analyst at Signet Jewelers. She has held this position since 2021. In her role, she focuses on enhancing customer interactions and improving overall satisfaction within the jewelry retail sector.
Previous Experience at UPS
Priyanka Patel worked at UPS in various capacities from 2017 to 2021. She started as a Procure-to-Pay Intern for five months in 2017, followed by a year as a Procurement Analyst. She then transitioned to the role of Security Analytics and Intelligence Supervisor, where she worked for three years in Atlanta, Georgia.
Educational Background
Priyanka Patel earned her Master’s Degree in Information Technology from Georgia State University - J. Mack Robinson College of Business, completing her studies from 2016 to 2017. She also holds a Bachelor’s Degree in Computer Information Systems from the same institution, which she completed from 2013 to 2016.
Internship Experience
Priyanka Patel gained valuable experience through various internships. She worked as an Information Technology Intern at the Atlanta Police Foundation for nine months from 2015 to 2016. Additionally, she interned at Capgemini Consulting for two months in 2017. These roles contributed to her professional development in the field of information technology.
Research Assistant Role
From 2015 to 2017, Priyanka Patel was a Graduate Research Assistant at Georgia State University. In this role, she supported academic research initiatives, contributing to her expertise in information technology and analytics.