Richard Brodrick Cmilt.
About Richard Brodrick Cmilt.
Richard Brodrick is the Head of Customer Fulfilment & Repairs at Signet Jewelers, where he has worked since 2019. He has extensive experience in logistics and supply chain management, having held various positions at notable companies including Crew Clothing Co, Harvey Nichols, and TNT Logistics.
Current Role at Signet Jewelers
Richard Brodrick serves as the Head of Customer Fulfilment & Repairs at Signet Jewelers, a position he has held since 2019. In this role, he manages logistics and repairs operations that support 350 stores across the UK and Eire. He oversees an annual throughput of 10 million units at the distribution center and is responsible for £8 million in annual jewellery and watch repair sales. His leadership involves overseeing 200,000 jewellery and watch repairs annually, which are conducted across nine internal UK repair workshops and with third-party partners.
Previous Experience in Logistics and Supply Chain Management
Before joining Signet Jewelers, Richard Brodrick held several key positions in logistics and supply chain management. He worked as a Logistics Manager at Crew Clothing Co from 2011 to 2014 and as a Supply Chain Manager at Harvey Nichols from 2014 to 2017. His earlier roles include Business Process Manager at TNT Logistics from 2002 to 2006 and Warehouse Manager at Clarks International from 1998 to 1999. He also served as Warehouse & Logistics Manager at Long Tall Sally from 2006 to 2011 and as Logistics Project Manager at Clarks International from 1999 to 2002.
Educational Background and Certifications
Richard Brodrick studied at the University of Sussex, where he achieved a degree in Catering & Business from 1993 to 1997. He also attended the Royal Alexandra & Albert School from 1983 to 1990. Additionally, he holds a Lean Six Sigma Green Belt certification, which signifies his expertise in process improvement and efficiency.
Leadership and Management Responsibilities
In his current role, Richard Brodrick leads a logistics operation that manages an annual throughput of 10 million units. He holds full P&L responsibility for £8 million in annual jewellery and watch repair sales. His leadership extends to overseeing a significant volume of jewellery and watch repairs, ensuring efficient operations across multiple repair workshops and partnerships.