Sandia Reyes
About Sandia Reyes
Sandia Reyes is a Customer Success Manager at Signet Jewelers, where she has worked since 2020. She holds a Bachelor of Science in Computer Science from Temple University and utilizes her technical background to improve client onboarding and business reviews.
Work at Signet Jewelers
Sandia Reyes has served as a Customer Success Manager at Signet Jewelers since 2020. In this role, she focuses on skill development, client onboarding, and conducting insightful business reviews. Her methodical approach to problem-solving, informed by her background in computer science, allows her to effectively address client needs and enhance customer satisfaction. Reyes works remotely in the United States, contributing to the company's commitment to customer success.
Previous Experience at Tailored Brands, Inc.
Prior to her current position, Sandia Reyes worked as a Customer Success Specialist at Tailored Brands, Inc. from 2018 to 2020. During her two years there, she played a key role in streamlining processes and enhancing customer satisfaction. Her collaborative efforts with team members contributed to improved service delivery and client engagement.
Education and Expertise
Sandia Reyes studied at Temple University, where she earned a Bachelor of Science in Computer Science from 2018 to 2022. This educational background provides her with a strong foundation in technical problem-solving and analytical skills, which she applies in her customer success role. Her expertise in computer science supports her methodical approach to addressing client challenges.
Bilingual Proficiency and Relationship Building
Sandia Reyes is bilingual in English and Spanish, which enhances her ability to build strong relationships with a diverse client base. This proficiency allows her to communicate effectively with clients and understand their needs, fostering a more inclusive and supportive customer experience.