Sasha Olson
About Sasha Olson
Sasha Olson is a Corporate Customer Care E-commerce Specialist at Signet Jewelers, with a strong background in retail management and customer care. She has held various managerial positions in the jewelry and candle industries, focusing on driving sales and enhancing customer experiences.
Work at Signet Jewelers
Sasha Olson has held multiple positions at Signet Jewelers since 2012. She began her tenure as a Zales Store Manager, where she worked for four years until 2016. Following this role, she transitioned to The Yankee Candle Company, Inc. as a Store Manager before returning to Signet. From 2017 to 2018, she served as an Assistant Manager in Bloomington, MN. After a brief period, she took on the role of Store Manager again from 2018 to 2020 in Eden Prairie, Minnesota. In 2020, she became a Customer Care Specialist III - Sales for six months and is currently employed as a Corporate Customer Care - E-commerce Specialist, focusing on enhancing the online shopping experience.
Education and Expertise
Sasha Olson studied at Pine Technical and Community College, where she earned an Associate of Science degree in Business Administration and Management from 2010 to 2012. Her educational background has equipped her with foundational knowledge in business principles, which she applies in her various roles in retail management and customer care. She possesses expertise in visual merchandising, a skill that enhances the customer shopping experience. Additionally, her strong background in driving sales results is crucial for her current focus on e-commerce within the retail sector.
Background
Sasha Olson's career in retail began in 2012 when she joined Signet Jewelers as a Zales Store Manager. Over the years, she has gained diverse experience across different retail environments, including a managerial role at The Yankee Candle Company, Inc. from 2016 to 2017. This varied background has provided her with a comprehensive understanding of retail operations and customer service. Her return to Signet Jewelers has allowed her to leverage her previous experiences in a corporate setting, particularly in e-commerce.
Achievements
Throughout her career, Sasha Olson has demonstrated a commitment to enhancing customer experiences and driving sales in retail environments. Her roles at Signet Jewelers have involved significant responsibilities, including managing store operations and leading customer care initiatives. Her expertise in visual merchandising and sales strategies has contributed to her effectiveness in various managerial positions. As a Corporate Customer Care - E-commerce Specialist, she continues to focus on improving the online shopping experience for customers.