Thomas Castronova

Senior Digital Analyst @ Signet Jewelers

About Thomas Castronova

Thomas Castronova serves as a Senior Digital Analyst at Signet Jewelers, where he has worked since 2021. He has extensive experience in analytics and e-commerce, having previously held positions at various companies including Frontier Communications and Sutherland Global Services.

Work at Signet Jewelers

Thomas Castronova has been employed at Signet Jewelers since 2021, serving as a Senior Digital Analyst. In this role, he has developed and implemented analytics strategies, workflows, and attribution models to support the company's e-commerce modernization efforts. He collaborates with senior leadership to design and deliver comprehensive e-commerce analytics. Additionally, he partners with digital product teams across all Signet Brands to address business challenges and facilitate a transition to an Agile structure. His responsibilities also include creating complex workflows in Alteryx and building interactive dashboards in Tableau to provide insights for various business owners.

Previous Work Experience

Prior to joining Signet Jewelers, Thomas Castronova accumulated diverse experience in various roles. He worked at Frontier Communications as a Senior Digital Analyst from 2015 to 2021, where he honed his analytical skills. Before that, he served as a Talent Engagement Strategist at Sutherland Global Services from 2013 to 2015. His career began at Adecco Group in 2012 as a Training Specialist/Customer Service representative for a brief period. He also held multiple positions at Verizon Wireless from 2009 to 2011, including Training Specialist and Customer Service Supervisor.

Education and Expertise

Thomas Castronova's educational background includes studies at multiple institutions. He earned a Bachelor of Business Administration (B.B.A.) in Marketing from Hofstra University, where he studied from 2003 to 2006. He also attended the Rochester Institute of Technology and Pittsford Mendon. His academic foundation supports his expertise in digital analytics, e-commerce strategies, and data visualization.

Skills in Data Analytics and Visualization

In his current role, Thomas Castronova has demonstrated proficiency in data analytics and visualization. He has created complex workflows in Alteryx to integrate data from various sources, enhancing the functionality of Tableau dashboards. His ability to build, customize, and publish interactive dashboards allows him to effectively answer business questions and provide actionable insights to stakeholders at Signet Jewelers.

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