Tong Xie
About Tong Xie
Tong Xie is a Detail Assistant at Signet, where he has worked since 2018. He holds an Associate's degree in Fine/Studio Arts from Tarrant County College and a Bachelor's degree in Fashion Merchandising from the University of North Texas.
Work at Signet Jewelers
Tong Xie has been employed at Signet Jewelers as a Detail Assistant since 2018. In this role, Xie applies skills developed over more than a decade of customer service experience. Responsibilities include ensuring product quality and assisting with customer inquiries, contributing to the overall customer experience at Signet.
Education and Expertise
Tong Xie studied Fine/Studio Arts at Tarrant County College, earning an Associate's degree from 2013 to 2015. Following this, Xie attended the University of North Texas, where a Bachelor's degree in Fashion Merchandising was achieved from 2015 to 2017. This educational background supports a strong foundation in both artistic and commercial aspects of the fashion and retail industries.
Background in Customer Service
With over 10 years of experience in customer service, Tong Xie has developed a strong ability to multitask and work effectively in team settings. Previous roles include a Sales/Sourcing Intern at endygo in 2017 and a Hostess at Szechuan Restaurant from 2006 to 2009. These positions have enhanced Xie's skills in making sound judgments to meet customer needs.
Professional Development
In 2013, Tong Xie played a role in developing a spa business, which involved attracting and retaining a loyal customer base. This experience contributed to Xie's understanding of business operations and customer relationship management, further enhancing professional capabilities.
Work-Life Balance
Tong Xie has successfully managed a work-life balance while juggling various jobs with different shifts over the past decade. This ability to balance multiple responsibilities reflects strong organizational skills and a commitment to maintaining personal well-being alongside professional obligations.