Katherine Cullen
About Katherine Cullen
Katherine Cullen is a Customer Success Manager at Signiant, specializing in resolving business challenges for clients post-Oracle implementation. She has a background in business intelligence and consulting, with experience in developing tailored solutions for clients.
Work at Signiant
Katherine Cullen has been employed at Signiant as a Customer Success Manager since 2021. In this role, she focuses on ensuring customer satisfaction and optimizing the use of Signiant's cloud platform. She specializes in debugging business problems that arise after Oracle implementations. Katherine acts as a lead consultant and analyst on various projects, where she identifies business process goals and challenges. Her responsibilities include developing custom algorithms and interfaces to meet specific client requirements, guiding client conversations, and delivering solutions to enhance business operations.
Education and Expertise
Katherine Cullen studied at Babson College from 2015 to 2019, where she completed her degree over a four-year period. Her education provided her with a strong foundation in business principles, which she applies in her current role. Katherine's expertise lies in customer success management, particularly in debugging and resolving business issues following Oracle implementations. She has developed skills in consulting, analysis, and technical problem-solving, which are essential for her work in optimizing client experiences.
Background
Before joining Signiant, Katherine Cullen gained valuable experience in various roles. She worked as a Business Intelligence Intern at Commonwealth Care Alliance in 2018 for seven months, where she contributed to data analysis and business intelligence projects. Additionally, she served as a Student Athlete Tutor at Babson College from 2016 to 2021, providing academic support to fellow students. Katherine also worked as a Technical Staff Consultant at ArcLight Consulting from 2019 to 2021, where she further honed her consulting skills in the Greater Boston Area.
Achievements
Katherine Cullen has made significant contributions in her roles, particularly in customer success and consulting. At Signiant, she has led multiple projects that focus on identifying and addressing business process challenges. Her ability to develop custom solutions has helped clients optimize their use of the cloud platform. Katherine's experience in various consulting roles has equipped her with the skills necessary to guide client conversations and deliver effective solutions, ensuring optimal business operations.