Ryan Mc Intyre
About Ryan Mc Intyre
Ryan McIntyre is a Site Reliability Engineer currently employed at Signiant in Ottawa, Canada. He has extensive experience in technical support and sales, having worked in various roles at Halogen Software, Corel Corporation, and Sitel.
Current Role at Signiant
Ryan Mc Intyre serves as a Site Reliability Engineer at Signiant, a position he has held since 2019. He is based in the Ottawa, Canada Area. In this role, he focuses on maintaining the reliability and performance of Signiant's software systems, ensuring that they meet the needs of users and clients.
Previous Experience at Signiant
Before his current role, Ryan worked at Signiant as a Software Support Specialist from 2014 to 2019. During this five-year period, he provided technical support and assistance to clients, helping to resolve software-related issues and improve user experience.
Experience at Halogen Software
Ryan Mc Intyre began his career at Halogen Software, where he worked as a Help Desk Analyst from 2008 to 2013. He progressed to the role of Help Desk Analyst Tier II from 2013 to 2014. His total tenure at Halogen Software spanned five years, during which he developed skills in customer support and technical troubleshooting.
Background in Sales and Technical Support
Ryan has experience in sales and technical support, having worked at Corel Corporation as an Inside Sales Representative for seven months in 2008 and as a Technical Support Specialist for seven months from 2007 to 2008. Additionally, he worked as a Microsoft Support Engineer at Sitel for eight months in 2006 to 2007.
Education and Qualifications
Ryan Mc Intyre studied at Loyalist College, where he earned a Technologist Diploma in Computer Engineering from 2003 to 2006. This educational background provided him with foundational knowledge and skills relevant to his career in technology and engineering.