Yasmine Femia
About Yasmine Femia
Yasmine Femia is a Customer Success Manager at Signiant in Lexington, Massachusetts, where she has worked since 2019. She previously held roles at EF Education First, including Program Director and Customer Relations Manager, from 2016 to 2019.
Work at Signiant
Yasmine Femia has served as a Customer Success Manager at Signiant since 2019. In this role, she focuses on ensuring customer satisfaction and facilitating successful product usage. Her tenure at Signiant spans five years, during which she has contributed to enhancing customer relationships and driving product adoption. The company is located in Lexington, Massachusetts, where she continues to support clients in maximizing the value of Signiant's solutions.
Previous Experience at EF Education First
Before joining Signiant, Yasmine Femia worked at EF Education First from 2015 to 2019. She held multiple positions, including Placement Manager and Program Director, where she was responsible for managing customer relations. Her experience at EF Education First provided her with a strong foundation in customer service and program management, contributing to her skills in client engagement and support.
Education and Expertise
Yasmine Femia earned her Bachelor of Arts degree from the University of Massachusetts Boston, completing her studies from 2008 to 2012. This educational background has equipped her with critical thinking and communication skills, which are essential in her roles within customer success and program management.
Career Timeline
Yasmine Femia's career includes significant roles in customer success and program management. She began her professional journey at EF Education First as a Placement Manager in 2015, advancing to Program Director and Customer Relations Manager by 2016. In 2019, she transitioned to Signiant, where she has continued to develop her expertise in customer success for over five years.