Albin Forslund
About Albin Forslund
Albin Forslund is the Head of Customer Success at Signicat in Stockholm, Sweden, a position he has held since 2022. He has extensive experience in customer operations and business development, particularly in the healthcare sector, having worked at Visiba Care in various roles from 2015 to 2022.
Work at Signicat
Albin Forslund has been serving as the Head of Customer Success at Signicat since 2022. He is based in Stockholm, Stockholm County, Sweden. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of services. His experience in customer success positions him to effectively address client needs and drive engagement.
Previous Experience in Customer Operations
Prior to his role at Signicat, Albin Forslund held various positions that contributed to his expertise in customer operations. He worked at Visiba Care as Head of Customer Operations from 2018 to 2021, where he managed operational strategies. He also served as Head of Customer Success at Visiba Care from 2021 to 2022, further solidifying his experience in customer-focused roles.
Educational Background
Albin Forslund has a strong educational foundation in business and management. He earned a Master of Science in Business and Economics from Örebro University, studying from 2012 to 2015. He also studied Management of Growing Enterprises at the University of Gothenburg, achieving a Master of Science from 2015 to 2016. Additionally, he has studied various business-related subjects at Coventry University and Linnaeus University.
Career Development in Healthcare
Albin Forslund has actively contributed to the healthcare sector, particularly during his time at Visiba Care. His roles included Head of Business Development and Business Development Manager, where he focused on improving healthcare services. His interest in revolutionizing the healthcare industry is evident in his commitment to bridging the gap between science and organizational practice.
Diverse Work Experience
Albin Forslund's career includes diverse roles across various industries. He has worked in customer service, sales, and consulting. His early positions included roles at McDonald's Corporation and ICA Södercentrum. He also gained consulting experience at MPWR Consulting AB. This varied background has equipped him with a broad skill set applicable to his current role.