Odin Knutsen
About Odin Knutsen
Odin Knutsen is a Customer Success Operation Manager at Signicat, where he has worked since 2023. He previously held various roles at Signicat and Elkjop Nordic AS, and he holds a Bachelor's degree in digital business development from NTNU.
Current Role at Signicat
Odin Knutsen serves as the Customer Success Operation Manager at Signicat, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and operational efficiency. His responsibilities include managing customer success strategies and ensuring that clients receive the support they need to maximize the value of Signicat's services.
Previous Experience at Signicat
Before his current role, Odin worked at Signicat as a Service Desk Specialist from 2020 to 2023. During this three-year period, he was based in Trondheim, Sør-Trøndelag fylke, Norway. His earlier experience at Signicat includes a two-month internship as a Sommerpraktikant in 2019, also in the Trondheim area. These roles contributed to his understanding of customer service and operational processes within the company.
Education and Academic Background
Odin studied at the Norwegian University of Science and Technology (NTNU), where he earned a Bachelor's degree in digital forretningsutvikling from 2017 to 2020. He also participated in an exchange program at RWTH Aachen University, focusing on IT and business management from 2019 to 2020. This academic background provided him with a solid foundation in both technology and business principles.
Experience at Elkjop Nordic AS
Prior to his roles at Signicat, Odin worked at Elkjop Nordic AS, part of Dixons Carphone plc, as a Selger from 2017 to 2020. Over the course of three years, he developed skills in sales and customer interaction, which have been beneficial in his subsequent positions in customer success and operations.