Sofia Muntaner
About Sofia Muntaner
Sofia Muntaner is a Customer Success Manager currently working at Signicat since 2024. She has extensive experience in customer success roles and a diverse educational background in engineering and information technology.
Current Role at Signicat
Sofia Muntaner currently serves as a Customer Success Manager at Signicat, a position she has held since 2024. In this role, she focuses on ensuring customer satisfaction and fostering positive relationships with clients. Her responsibilities include managing customer accounts, addressing client needs, and implementing strategies to enhance customer experience.
Previous Experience in Customer Success
Before joining Signicat, Sofia Muntaner accumulated extensive experience in customer success roles. She worked as the Head of Customer Success at Hubtype from 2021 to 2024, where she led initiatives to improve customer engagement. Prior to that, she served as a Customer Success Manager at ForceManager from 2018 to 2019, and as a Customer Success Professional at Teamleader CRM from 2017 to 2018.
International Business Development Experience
Sofia Muntaner has a background in international business development. She worked at TECNOLOGIA E INNOVACION MEDICO ESTETICA SL as an International Business Developer from 2016 to 2017. Additionally, she held a similar role at AGUA DE GRACIA HEALTHCARE SL for four months in 2015. These positions involved expanding business opportunities and developing international markets.
Educational Background
Sofia Muntaner has a diverse educational background. She studied Civil Engineering at Universidad Rafael Urdaneta from 2011 to 2012. She also pursued Information Technology and Business Studies at Wroclaw University of Science and Technology from 2013 to 2014, and at Technical University of Liberec from 2012 to 2013. Furthermore, she earned a Bachelor of Applied Science in Information and Communication Management from Hochschule Zittau/Görlitz (FH) and Neisse University between 2012 and 2015.