Paul Haswell
About Paul Haswell
Paul Haswell is a Customer Support Manager with extensive experience in the marine industry. He has held significant roles at Sunseeker International and Fairline Boats, demonstrating a strong track record in managing technical support and warranty functions.
Work at SilverStream Technologies
Paul Haswell has been serving as the Customer Support Manager at SilverStream Technologies since 2020. In this role, he is responsible for overseeing customer support operations, ensuring client satisfaction, and managing technical inquiries. His experience in customer support and technical management contributes to the effectiveness of the support team and enhances the overall customer experience.
Previous Experience at Sunseeker International
Prior to his current position, Paul Haswell worked at Sunseeker International from 2011 to 2020 as the Head of Warranty and Technical Support. During his nine years in this role, he managed warranty claims and technical support operations, focusing on customer satisfaction and product reliability. His leadership in this position helped streamline processes and improve service delivery.
Experience at Fairline Boats
Before joining Sunseeker International, Paul Haswell held the position of Customer Support Manager at Fairline Boats from 2006 to 2011. In this five-year role, he was responsible for managing customer support services and addressing client concerns, contributing to the company's reputation in the marine industry.
Education and Expertise
Paul Haswell studied at Loughborough University, where he earned a BSc Hons in Sports Science from 1989 to 1991. His educational background, combined with extensive experience in the marine industry, equips him with a unique perspective on customer support and technical management in manufacturing, distribution, and retail environments.
Background in the Marine Industry
Paul Haswell has extensive experience in the marine industry, specifically in manufacturing, distribution, and retail environments. His career spans over 15 years, during which he has developed a proven track record in managing technical support and warranty functions. This background has enabled him to effectively address customer needs and enhance service quality.