Susan Holanda
About Susan Holanda
Susan Holanda is an Account Executive at Simetrik in São Paulo, Brazil, with extensive experience in account management across various sectors. She holds multiple degrees, including an MBA and an Executive MBA, and focuses on enhancing business efficiency and customer satisfaction.
Work at Simetrik
Susan Holanda has been serving as an Account Executive at Simetrik since 2024. In her role, she focuses on managing client accounts and enhancing customer satisfaction. Her tenure at Simetrik has lasted for 8 months, during which she has contributed to improving business operations and productivity.
Previous Employment Experience
Before joining Simetrik, Susan held various positions in the technology and telecommunications sectors. She worked as a Gerente de contas at 5F Soluções em TI from 2017 to 2018. Prior to that, she was a Comercial at Controle Já from 2016 to 2017. Susan spent 5 years as an Executivo de contas at Keeggo from 2018 to 2023. Additionally, she was a Consultor Comercial at INWISE for 3 months in 2012 and served as Gerente de Negócios at Softwell Solutions Ltda. from 2010 to 2012.
Education and Expertise
Susan Holanda has a strong educational background in business and technology. She earned a Master of Business Administration (MBA) in Gestão Estratégica de Negócios from Centro Universitário FMU | FIAM-FAAM from 2017 to 2018. She is currently pursuing an Executive MBA in Digital Business at MBA USP/Esalq, expected to complete in 2025. Additionally, she studied Gestão em TI at Universidade Paulista from 2014 to 2016 and graduated in Educação from Universidade Federal de Rondônia from 2004 to 2007.
Industry Experience
Susan has extensive experience in account management across various sectors, including banking, education, government, industry, telecommunications, and international companies. She emphasizes customer satisfaction and focuses on projects that enhance daily operations and improve business efficiency and productivity.