Alyssa Sodahl
About Alyssa Sodahl
Alyssa Sodahl serves as the Education and Quality Lead at SimplePractice, where she has developed expertise in educational content creation and project management. With a background in dietetics and extensive experience in customer relationship management, she focuses on enhancing team member skills and customer success through quality initiatives.
Work at SimplePractice
Alyssa Sodahl has been with SimplePractice since 2020, holding multiple roles that emphasize education and quality. She currently serves as the Education and Quality Lead, a position she has held since 2022. Prior to this, she worked as a Senior Education and Quality Specialist for three years, starting in 2021. Her responsibilities include creating educational content, managing projects, and focusing on team member onboarding. Alyssa's work is centered on enhancing customer success and developing team member skills through effective educational initiatives.
Education and Expertise
Alyssa Sodahl earned her Bachelor's degree in Dietetics/Dietitian from the University of Minnesota-Twin Cities, completing her studies from 2010 to 2014. Her academic background provides a foundation for her work in education and quality at SimplePractice. She possesses expertise in creating educational content and managing projects effectively, which supports her roles in training and development within the organization.
Background
Before joining SimplePractice, Alyssa held various positions that contributed to her professional development. She worked as a Product Specialist in Dietetics at SimplePractice for six months in 2019. Additionally, she served as the Head Bartender at Truman House Tavern in San Fernando, California, for one year from 2018 to 2019. Her experience also includes a role as Shipping and Receiving Manager at Ten Thousand Villages US from 2014 to 2016, and an internship with Women Infants and Children as a Farmers' Market Program Intern in 2012.
Achievements
Alyssa Sodahl has a proven track record of building lasting customer relationships through mutual trust and sensitive handling of concerns. She demonstrates a coach and counsel mentality in employee training and development, which enhances team member skills. Her strong interpersonal skills foster team development and customer engagement, contributing to the overall success of the initiatives she leads at SimplePractice.