Bryan Pressley
About Bryan Pressley
Bryan Pressley is a Technical Product Specialist at SimplePractice, where he has worked since 2021, focusing on product demonstrations and customer satisfaction. He has a diverse background in customer service and technical roles, including previous positions at Verizon Wireless and the Army National Guard.
Work at SimplePractice
Bryan Pressley has been employed at SimplePractice since 2021 as a Technical Product Specialist. In this role, he focuses on conducting product demonstrations to enhance customer understanding and satisfaction. His expertise in telehealth solutions supports the effective use of teleconferencing software for client appointments. Prior to his current position, he served as a Product Specialist at SimplePractice from 2020 to 2021, where he utilized alternative tactics to improve customer service and troubleshooting for users.
Previous Employment History
Before joining SimplePractice, Bryan Pressley held various positions in different organizations. He worked at Verizon Wireless as a Solutions Specialist/Keyholder from 2012 to 2016 and as a Universal Care Representative from 2011 to 2012. He also served as a Customer Service Technician/Team Leader at Flex from 2007 to 2011. His experience includes a brief tenure as a Business Consultant at the Better Business Bureau in 2019 and as an Account Manager at Connection from 2019 to 2020. Additionally, he worked at Kubotek3D in multiple roles, including Regional Account Manager and Sales and Marketing Support Representative.
Military Background
Bryan Pressley served in the Army National Guard as a Chemical Operations Specialist (74D) from 2000 to 2009. This nine-year commitment provided him with valuable skills and experience that contributed to his professional development.
Education and Expertise
Bryan Pressley studied at the University of Phoenix, where he earned an Associate’s Degree in Business. His educational background, combined with his extensive work experience, has equipped him with expertise in telehealth solutions and customer service strategies. He applies this knowledge effectively in his current role at SimplePractice.