Mia Powell
About Mia Powell
Mia Powell is a Product Specialist at SimplePractice, where she has worked since 2021. She has a diverse background in sales, human resources, and enrollment management, along with a strong academic foundation in psychology and African American studies.
Work at SimplePractice
Mia Powell has been employed at SimplePractice as a Product Specialist since 2021. In her role, she consistently manages over 200 customer requests per week, achieving an average satisfaction rating of 98%. She served as an anchor for a product specialist subgroup from November 2022 to August 2023, where she organized recap presentations and collaborated on trend analysis. Her contributions support the company's commitment to enhancing user experience and product effectiveness.
Education and Expertise
Mia Powell studied at the University of North Carolina at Chapel Hill, where she earned a Bachelor of Arts in Psychology and African American and African Diaspora Studies from 2016 to 2021. Prior to this, she completed the International Baccalaureate program at UWC-USA from 2014 to 2016. Mia has research experience in psychological studies, focusing on diversity, equity, and inclusion, mental health care, and community wellness.
Background
Mia Powell has a diverse work history across various roles and industries. She began her career as a Cashier at Harris Teeter in 2016 and later worked as a Bookseller at Barnes & Noble, Inc. from 2016 to 2017. In 2017, she served as a Human Resources Assistant at Target. She transitioned to Ruffalo Noel Levitz, where she held two positions: Enrollment Manager from 2018 to 2019 and Engagement Specialist from 2016 to 2021. Additionally, she worked as a Sales Associate at Earthbound Trading Company and The Fragrance Shop (USA).
Achievements
Mia Powell has demonstrated significant impact in her previous roles, notably raising over $600,000 for various projects at UNC Chapel Hill. This funding supported scholarships, research initiatives, and student resources. Her ability to engage with diverse stakeholders and manage complex tasks has contributed to her success in both academic and professional settings.