Mike Schafer
About Mike Schafer
Mike Schafer serves as the Customer Onboarding Lead at SimplePractice in Santa Monica, California, a position he has held since 2018. He has a diverse background in education, retail management, and community service, with previous roles including Vocational Instructor and various positions at Sur La Table.
Work at SimplePractice
Mike Schafer has served as the Customer Onboarding Lead at SimplePractice since 2018. In this role, he is responsible for guiding new customers through the onboarding process, ensuring they effectively utilize the platform's features. His experience in customer service and training contributes to a smooth transition for users. SimplePractice is known for providing practice management software tailored for health and wellness professionals.
Previous Experience in Education
Prior to his current role, Mike Schafer worked as a Vocational Instructor at Coastline ROP from 2004 to 2007. During his three years in this position, he focused on providing vocational training to students, equipping them with practical skills for the workforce. This experience laid the foundation for his later roles in customer service and onboarding.
Retail Experience at Sur La Table
Mike Schafer has extensive experience in retail, having worked at Sur La Table in various capacities from 2009 to 2013. He started as a Sales Associate and later advanced to Assistant Store Manager. Additionally, he served as a Sales Floor Lead for a brief period. His roles involved customer interaction, sales strategies, and team leadership, contributing to his skill set in customer service.
Education and Expertise
Mike Schafer holds an Associate's degree in Culinary Arts/Chef Training from Le Cordon Bleu College of Culinary Arts-Pasadena, which he completed from 2009 to 2010. He also earned a Bachelor's degree in Radio, Television, and Film from California State University-Fullerton between 1999 and 2004. His educational background reflects a diverse skill set that spans culinary arts and media.
Community Involvement
In addition to his professional roles, Mike Schafer has been actively volunteering at the Burbank Animal Shelter since 2016. His commitment to community service highlights his dedication to animal welfare and involvement in local initiatives. This volunteer work complements his professional experience and showcases his ability to engage with diverse communities.