Sarada Spivey
About Sarada Spivey
Sarada Spivey is an Operations Specialist at SimplePractice, where she has worked since 2021. She has a diverse background in customer success, office management, and business development across various organizations in California and Arizona.
Current Role as Operations Specialist
Sarada Spivey currently serves as an Operations Specialist at SimplePractice, a position she has held since 2021 in Santa Monica, California. In this role, she collaborates with the Market Expansion team to identify potential knowledge and product enhancements. She also acts as the Directly Responsible Individual (DRI) for Customer Success during product releases and policy changes, ensuring smooth transitions and effective communication across teams.
Previous Experience at SimplePractice
Sarada Spivey previously worked at SimplePractice as a Knowledge Systems Specialist for three months in 2021 and as a Product Specialist for six months from 2020 to 2021. During her time as Knowledge Systems Specialist, she developed internal workflows for the Customer Success team, focusing on training and collaboration initiatives. This experience contributed to her understanding of operational needs within the organization.
Work History in Customer Service and Sales
Sarada has a diverse background in customer service and sales roles. She worked as an Account Executive at Nextiva for eight months in 2018 and at TTEC for five months from 2017 to 2018. Additionally, she served as a Business Development Representative at Verizon Connect for eight months from 2018 to 2019. These positions provided her with valuable skills in client relations and sales strategies.
Experience in Nonprofit and Community Service
Sarada Spivey was a Corpmember at the California Conservation Corps Foundation for eight months in 2017. This role involved community service and environmental conservation efforts. She also worked as an Office Manager at the San Francisco Zen Center from 2019 to 2020, where she managed office operations and supported organizational initiatives.
Educational Background
Sarada Spivey achieved her High School Diploma from John Muir Charter Schools, completing her studies from 2016 to 2017. This foundational education has supported her career development and professional growth in various fields.