Aishwarya Bhattacharjee
About Aishwarya Bhattacharjee
Aishwarya Bhattacharjee is a Senior Manager of Customer Success at Sinch, where she has worked since 2023, following three years as a Customer Success Manager. She has extensive experience in handling complex data sets for SaaS implementations and has a background in procurement analytics and business intelligence.
Work at Sinch
Aishwarya Bhattacharjee has been employed at Sinch since 2021, initially serving as a Customer Success Manager. In 2023, she advanced to the position of Senior Manager Customer Success. Her role involves overseeing customer success initiatives and ensuring client satisfaction. Aishwarya's experience at Sinch spans a total of three years, during which she has developed a deep understanding of customer needs and the implementation of SaaS solutions.
Education and Expertise
Aishwarya Bhattacharjee holds a Bachelor of Engineering (BE) degree in Information Technology from the University of Mumbai, which she completed from 2013 to 2017. Prior to this, she achieved her Higher Secondary Certificate (HSC) at TP Bhatia College from 2011 to 2013. Her foundational education includes a General High School diploma from St. Francis High School, completed from 2001 to 2011. Aishwarya possesses strong skills in business intelligence, particularly in procurement solutions and data analytics, utilizing tools such as PowerBI.
Background
Before joining Sinch, Aishwarya Bhattacharjee gained diverse experience in various roles. She worked at Zycus from 2017 to 2019, starting as a Trainee Procurement Analyst and progressing to Associate Procurement Analyst. Her responsibilities included handling complex data sets and optimizing supply chain processes. Additionally, she served as a Senior Executive in Key Account Management at Gupshup from 2019 to 2021. Aishwarya also completed internships at Grapevine Co., where she held roles as Campus Chief and Promoter.
Achievements
Aishwarya Bhattacharjee has a proven track record in managing end-to-end implementation and operational project delivery in procurement and business transformation. Her expertise includes steering complex data sets for SaaS-based implementations across various verticals. She has successfully optimized supply chain processes using proprietary tools and products from Zycus, showcasing her ability to enhance operational efficiency and client satisfaction.