Aleksandra Kramarz
About Aleksandra Kramarz
Aleksandra Kramarz serves as a Senior Customer Success Manager for Global Senders at Sinch, a position she has held since 2023. With a background in customer success and account management, she has accumulated diverse experience across multiple companies, including Groupon and Commio.
Work at Sinch
Aleksandra Kramarz has been serving as a Senior Customer Success Manager for Global Senders at Sinch since 2023. She operates remotely from Raleigh, North Carolina. Prior to her current role, she worked as a Customer Success Manager at Sinch from 2022 to 2023. In this capacity, she focused on enhancing customer satisfaction and ensuring successful implementation of services for clients.
Professional Background
Aleksandra Kramarz has a diverse professional background in customer success and account management. Before joining Sinch, she worked at Commio Voice & Text Messaging as a Customer Implementation & Success Specialist from 2019 to 2022. Additionally, she held the position of Merchant Support Account Manager at Groupon from 2017 to 2019. Her experience also includes working at thinQ by Commio in various customer success roles.
Education and Expertise
Aleksandra Kramarz studied at Bradley University, where she earned a Bachelor's degree in Business Management and Leadership from 2015 to 2017. She also attended Moraine Valley Community College, achieving an Associate of Arts and Sciences (A.A.S.) from 2013 to 2015. Her educational background provides a solid foundation for her expertise in customer success management.
Internship Experience
During her studies, Aleksandra Kramarz gained practical experience as an intern at Agent Dick Thulean's State Farm from 2015 to 2017. This internship contributed to her understanding of customer service and account management, which she later applied in her professional roles.
Early Education
Aleksandra Kramarz completed her high school education at Argo Community High School from 2009 to 2013. This foundational education set the stage for her subsequent academic and professional pursuits.