Amit Jha
About Amit Jha
Amit Jha is an Assistant Manager of Customer Support at Sinch, specializing in CPaaS solutions. He has a background in Physics and possesses skills in data analysis and team management.
Work at Sinch
Amit Jha has been employed at Sinch since 2020, initially serving as a Management Information System Executive for a brief period of two months. He then transitioned to the role of Customer Support Executive, where he worked for two years until 2022. Currently, he holds the position of Assistant Manager Customer Support, a role he has maintained for two years. In this capacity, he specializes in Communications Platform as a Service (CPaaS) solutions and acts as the Key Account Single Point of Contact (SPOC) for customer support.
Education and Expertise
Amit Jha completed his Bachelor of Science degree in Physics at Lalit Narayan Mithila University in Darbhanga from 2015 to 2018. His educational background provides a strong foundation for his analytical skills. He possesses expertise in data analysis and team management, which are essential for his current role in customer support at Sinch.
Background
Amit Jha is based in Noida, Uttar Pradesh, India. His career at Sinch began in 2020, and he has progressively advanced through various roles within the company. His experience in customer support has allowed him to develop a comprehensive understanding of client needs and service delivery.
Achievements
During his tenure at Sinch, Amit Jha has demonstrated proficiency in managing customer relationships and ensuring effective communication. His role as the Key Account Single Point of Contact (SPOC) highlights his capability in handling critical customer accounts and providing tailored support.