Andrew Balasingam
About Andrew Balasingam
Andrew Balasingam is a Manager of Customer Success currently working at Sinch in Chennai, India. He has a diverse background in sales, business development, and key account management, with previous roles at Moglix, Lehry Instrumentation and Valves Pvt. Ltd., and WEGoT Utility Solutions.
Current Role at Sinch
Andrew Balasingam serves as the Manager of Customer Success at Sinch, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and retention through the development of strategic plans aimed at service excellence. His experience in customer success management allows him to effectively address client needs and foster long-term relationships.
Previous Experience at Moglix
Before joining Sinch, Andrew worked at Moglix as Deputy Manager for Key Accounts in the Enterprise Business sector from 2022 to 2023. His responsibilities included managing key client relationships and driving business growth. He also held the position of Assistant Manager in Enterprise Business at Moglix from 2021 to 2022, where he further developed his skills in sales and account management.
Background in Business Development
Andrew has a solid background in business development, having worked as an Assistant Manager at WEGoT Utility Solutions from 2020 to 2021. His role involved sales and business development activities. Prior to that, he was a Technical - Business Development Engineer at Lehry Instrumentation and Valves Pvt. Ltd. from 2018 to 2020, where he contributed to the company's growth in the instrumentation sector.
Educational Qualifications
Andrew holds a Master of Business Administration (MBA) in Operations Management from Welingkar Institute of Management, which he completed in 2020. He also earned a Bachelor's degree in Electronics and Instrumentation Engineering from Jeppiaar Engineering College in 2018. Additionally, he pursued a Post Graduate Diploma in Data Science Engineering from Great Lakes Institute of Management from 2022 to 2023.
Early Education
Andrew completed his higher secondary education at Sri Vijay Vidyalaya Matriculation Higher Secondary School, Hosur, where he studied Computer Science from 2012 to 2014. He also attended St. Joseph's Matriculation Higher Secondary School, Hosur, for his high school education from 2007 to 2012.