Benjamin Isidore
About Benjamin Isidore
Benjamin Isidore is an Information Technology Manager with extensive experience in managing IT operations and leading teams. He has successfully implemented solutions that enhance device management efficiency and ensure compliance with data protection regulations.
Work at Sinch
Benjamin Isidore has served as the Information Technology Manager at Sinch since 2018. In this role, he leads a global team of seven IT professionals, which includes an IT Architect, a Microsoft Administrator, and five IT technicians. His responsibilities encompass overseeing the implementation of information technologies and ensuring compliance with GDPR regulations. He has played a pivotal role in enhancing the organization's IT infrastructure and streamlining processes.
Previous Experience in IT Management
Prior to his current role, Benjamin Isidore worked as an IT Manager at Windham Brannon from 2016 to 2017. He also held the position of Information Systems Manager at MTG Media Group for 16 years, from 2000 to 2016, in Chicago, IL. His extensive experience in IT management has equipped him with the skills necessary to lead teams and manage complex IT projects effectively.
Education and Expertise
Benjamin Isidore studied at the University of the Virgin Islands, where he earned an Associate’s Degree in Business Management and a Bachelor’s Degree in Business Administration with a concentration in Computer Information Systems. His educational background has provided him with a solid foundation in both management and technical skills, which he applies in his current role.
Key Initiatives and Projects
Benjamin Isidore has led significant initiatives, including the transition from Centrify to Jamf Pro, an Apple Mobile Device Management solution. This change automated device management and significantly reduced the onboarding and off-boarding process for Mac users by 80%. He also collaborated with the IT Architect to migrate on-premise Active Directory to Microsoft Azure, centralizing access management and eliminating outdated domains.
Security and Compliance Practices
In his role, Benjamin Isidore utilizes Bitlocker and FileVault encryption to mitigate risks associated with intellectual property. He stores all encryption keys in Azure, ensuring secure management of sensitive information. Additionally, he maintains the organization's GDPR compliance by defining and supporting strategic plans for implementing information technologies.