Bryan Holbrooks
About Bryan Holbrooks
Bryan Holbrooks is a Support Engineer at Sinch, where he has worked since 2021. He specializes in data analysis and project management, with strong skills in Excel Pivot and SQL, and has a background in software support and customer success.
Work at Sinch
Bryan Holbrooks has been employed at Sinch as a Support Engineer since 2021. In this role, he contributes to software support and customer success, drawing on his extensive experience in the computer software industry. His responsibilities include troubleshooting issues, providing technical assistance, and ensuring customer satisfaction. His tenure at Sinch has allowed him to further develop his skills in data analysis and project management.
Education and Expertise
Bryan Holbrooks studied at Holmes Community College from 2012 to 2014, focusing on Business/Office Automation/Technology/Data Entry. He achieved a degree in this field, which laid the foundation for his career in technology and support. His expertise includes data analysis, project management, and proficiency in Excel Pivot for data manipulation, as well as a solid background in SQL for managing complex datasets.
Background
Bryan Holbrooks has a diverse professional background in the computer software industry. Before joining Sinch, he worked at Aptean as an Application Support Engineer in Customer Success from 2017 to 2019. Following this role, he served as a Technical Support Representative at GPS Trackit from 2019 to 2021. His experiences in these positions have contributed to his broad understanding of software support and customer success.
Career Progression
Bryan Holbrooks has demonstrated a clear career progression within the technology sector. After completing his education, he began his career as a Technical Support Representative at GPS Trackit, where he worked for two years. He then transitioned to Aptean as an Application Support Engineer, further enhancing his skills in customer success. His current role at Sinch as a Support Engineer marks the culmination of his experiences in software support.