Caroline Ruiz De Freitas
About Caroline Ruiz De Freitas
Caroline Ruiz De Freitas is a financial analyst with five years of experience at Sinch, where she has automated credit analysis processes and conducted training for the sales team. She has previously held positions in financial assistance and personnel administration, and has a degree in Business Administration from ESAMC.
Work at Sinch
Caroline Ruiz De Freitas has been employed at Sinch as an Analista Financeiro Pleno since 2019. In this role, she has focused on enhancing financial processes and automation. One of her notable contributions includes implementing a background-check process using APIs to improve credit analysis automation. Additionally, she has played a key role in conducting onboarding training for the sales team, specifically addressing financial processes such as credit analysis and collections.
Previous Experience
Before joining Sinch, Caroline worked at Asia Shipping as an Assistente Financeiro for nine months in 2018. She also held a position at IBM as an Analista de Administração de Pessoal for four months in 2017. Her early career included an internship at 3M do Brasil as an Estagiária RH - Benefícios from 2014 to 2015, where she gained experience in human resources and benefits administration.
Education and Expertise
Caroline studied at ESAMC, where she pursued a degree in Administração de Empresas from 2011 to 2015. She achieved a qualification from ESCOLA SUPERIOR DE ADMINISTRAÇÃO MARKETING E COMUNICAÇÃO. Her educational background has equipped her with skills relevant to financial analysis and business administration.
Projects and Initiatives
Throughout her career, Caroline has participated in various projects aimed at improving antifraud and compliance processes. She has also centralized customer service through a ticketing system to enhance support for the commercial team. Furthermore, she developed key performance indicators (KPIs) for management reports, which are utilized for executive board presentations.