Christina Soto
About Christina Soto
Christina Soto is a Technical Account Manager at Sinch, where she has worked since 2022. She has extensive experience in operations and management roles across various companies, including Hulu, Ecount ERP, and Uber, and holds a Bachelor's degree in Business Communication from California State University-Long Beach.
Work at Sinch
Christina Soto currently serves as a Technical Account Manager at Sinch, a position she has held since 2022. In this role, she is responsible for supervising Sender Scores, block lists, and delivery rates to prevent and resolve issues. She maintains strong product knowledge of Pathwire and its competitors to effectively support clients. Additionally, she facilitates communication and coordination among developers, the sales team, the onboarding team, and the marketing department, demonstrating strong leadership skills.
Previous Experience at Hulu
Before joining Sinch, Christina worked at Hulu as the Latino Support Operations Manager from 2011 to 2014. During her three years in this role, based in Santa Monica, California, she managed support operations tailored to the Latino audience, contributing to the enhancement of customer service and operational efficiency.
Experience at Ecount ERP
Christina held multiple positions at Ecount ERP from 2016 to 2022. She began as a Software Operations Associate and later advanced to Senior Operations Manager, where she worked for four years. In this capacity, she identified revenue growth opportunities through new services and contract renewals. Additionally, she served as the USA & LATAM Branch Operations Manager for a brief period in 2022, focusing on operational management across regions.
Educational Background
Christina Soto studied at California State University-Long Beach, where she earned a Bachelor's degree in Business Communication with a minor in Information Systems. Prior to this, she attended Long Beach City College, studying Business Administration and Management from 2018 to 2020. Her educational background supports her expertise in operations management and communication.
Skills and Expertise
Christina possesses skills in managing email systems, DNS, Telnet, and APIs, along with proficiency in programming languages such as Python and PHP. Her technical expertise allows her to effectively support clients and manage complex operational tasks. Additionally, she has experience in developing and supporting international business partnerships and marketing teams across Latin America, Asia, and Europe.