Clair Lee Rainwater
About Clair Lee Rainwater
Clair Lee Rainwater is a Sales Administrator at Sinch, where she has worked since 2020. She has a background in customer service and technical support, and is currently pursuing a Bachelor's degree in computer science and networking.
Work at Sinch
Clair Lee Rainwater has been employed at Sinch as a Sales Administrator since 2020. In this role, she is responsible for supporting sales operations and managing customer relationships. Prior to her current position, she served as a Service Implementation Manager at Sinch from 2018 to 2020, where she focused on the implementation of services for clients. Her tenure at Sinch spans a total of four years, during which she has developed a strong understanding of the company's offerings and customer needs.
Education and Expertise
Clair is currently pursuing a Bachelor's degree in Computer Science and Networking, with an expected graduation date in 2024. She is a junior at Albany State University, where she has been studying Computer and Information Sciences since 2020. Clair previously studied Biology at Morris College from 2005 to 2007. Her educational background, combined with her professional experience, provides her with a solid foundation in both technical and customer service domains.
Background
Clair Lee Rainwater has a diverse professional background in customer service and technical support. She has held various positions, including Customer Care Specialist at Vonage Business and Support Information Technology Analyst at magicJack for BUSINESS™. Her experience also includes working as an Account Analyst at ADP and a Customer Service Representative at McKesson. This varied experience has equipped her with a strong skill set in SMS and VoIP technologies.
Previous Employment Experience
Before joining Sinch, Clair worked in several roles that contributed to her expertise in customer service and technology. She was a Customer Care Specialist at Vonage Business from 2017 to 2018 and served as a Support Information Technology Analyst at magicJack for BUSINESS™ from 2016 to 2017. Additionally, she worked as an Account Analyst at ADP for five months in 2014 and as a Customer Service Representative at McKesson from 2015 to 2017. This experience has helped her develop strong communication and problem-solving skills.
Skills and Career Goals
Clair possesses skills in Microsoft Word, team building, management, and leadership. She is actively seeking a more technical role to gain additional experience in the field of computer science and networking. Her goal is to leverage her background in customer service and technical support to transition into a position that allows her to apply her technical knowledge and skills more effectively.