Dave Fredrickson
About Dave Fredrickson
Dave Fredrickson is a Customer Success Manager at Sinch, where he supports telecommunication platforms and delivers improvements. He holds a Bachelor's degree in Communications from Michigan State University and has over a decade of experience in the telecommunications industry, including a previous role as Strategic Account Manager at BullsEye Telecom.
Work at Sinch
Dave Fredrickson has been serving as a Customer Success Manager at Sinch since 2022. In this role, he supports telecommunication platforms by determining effective approaches and delivering improvements tailored to client needs. His work focuses on enhancing customer satisfaction and ensuring successful implementation of services. Based in Chicago, Illinois, he leverages his extensive experience in the telecommunications sector to drive customer success initiatives.
Previous Experience at BullsEye Telecom
Before joining Sinch, Dave Fredrickson worked at BullsEye Telecom as a Strategic Account Manager from 2010 to 2022. During his 12 years in this position, he managed key accounts and developed strategies to enhance client relationships. His role involved understanding client requirements and aligning services to meet their needs, contributing to the overall growth of the company.
Education and Expertise
Dave Fredrickson holds a Bachelor’s degree in Communications, Arts & Sciences with a focus on Advertising from Michigan State University, where he studied from 1983 to 1987. Additionally, he earned an Associate's Degree in Sales & Marketing from Davenport University, completing his studies from 1981 to 1983. His educational background provides a strong foundation for his expertise in budgetary cost comparison within the telecommunications industry.
Skills and Specialties
Dave Fredrickson excels in filtering intricate information for diverse audiences, which is crucial in the telecommunications industry. His ability to adapt to dynamic environments allows him to effectively communicate complex concepts to clients and stakeholders. His skills in budgetary cost comparison further enhance his capability to provide valuable insights and recommendations to improve client outcomes.