Dean Colling Baugh
About Dean Colling Baugh
Dean Colling Baugh is a Service Operations Engineer with extensive experience in IT and support roles, currently employed at Sinch since 2020. His previous positions include IT Technician at BioTekNik Ltd, Jr IT Analyst at John Parker & Son, and Support Engineer at Sinch, among others.
Current Role at Sinch
Dean Colling Baugh currently serves as a Service Operations Engineer at Sinch, a position he has held since 2020. In this role, he is responsible for overseeing service operations and ensuring the smooth functioning of technical support processes. His experience in service operations contributes to the efficiency and effectiveness of the company's service delivery.
Previous Experience at Sinch
Before his current role, Dean worked at Sinch as a Support Engineer from 2013 to 2020. During this seven-year tenure, he provided technical support and troubleshooting for clients, enhancing his skills in customer service and technical problem-solving. His experience at Sinch has equipped him with a deep understanding of the company's products and services.
Career Background
Dean has a diverse career background in IT and operations. He began his professional journey as an IT Technician at BioTekNik Ltd from 2004 to 2008. He then transitioned to John Parker & Son as a Junior IT Analyst from 2010 to 2013. Additionally, he worked as a Sales Assistant at GAME for one year and as a Warehouseman at Wm Morrison Supermarkets Plc for seven months. This varied experience has provided him with a broad skill set in both technical and operational roles.
Education and Training
Dean studied at St Anselm's Catholic School from 2001 to 2008. His education during these formative years laid the groundwork for his future career in technology and operations. The skills and knowledge gained during this period have been instrumental in his professional development.