Desmond Chong
About Desmond Chong
Desmond Chong is a Technical Product Manager currently working at Sinch in Singapore, where he leads the global strategy for Enterprise Messaging products. He has extensive experience in product management, having previously worked at StarHub, SAP, and Eagle Global Logistics.
Work at Sinch
Desmond Chong has been working at Sinch in Technical Product Management since 2020. His role involves leading the global strategy for delivering Enterprise Messaging products, with a focus on Technical traffic API and messaging connectivity. He collaborates with key stakeholders from Engineering, Service Operations, and Account Management to define product requirements and guide development. Additionally, he plays a crucial role in supporting migration exercises that align with Sinch's mergers and acquisitions activities. Desmond also maintains developer-friendly public documentation for traffic APIs, including REST and HTTP, ensuring clarity and accessibility for users.
Previous Experience at StarHub
Desmond Chong has extensive experience at StarHub, where he held multiple positions from 2007 to 2016. He served as Assistant Project Manager from 2007 to 2011, followed by a role as Product Manager from 2011 to 2014, and again from 2014 to 2016. During his time at StarHub, he contributed to various product management initiatives, enhancing the company's service offerings and operational efficiency.
Career at SAP
Desmond worked at SAP from 2016 to 2020 as part of the Enterprise Messaging Product Management team. In this position, he was responsible for managing product strategies and ensuring the successful delivery of messaging solutions. His experience at SAP further solidified his expertise in product management within the technology sector.
Educational Background
Desmond Chong has a solid educational foundation in multimedia and software engineering. He studied at Yu Neng Primary School and achieved PSLE from 1992 to 1996. He then attended Dunman Secondary School, where he completed his GCE 'O' Levels from 1993 to 1996. Desmond further pursued a Diploma in Multimedia Software Engineering at Singapore Polytechnic from 1997 to 2000. He also holds a Bachelor of Multimedia from Swinburne University of Technology, where he studied from 2003 to 2005.
Early Career at Eagle Global Logistics and Maybank
Desmond began his career as a Business Solution Analyst at Eagle Global Logistics from 2005 to 2007. He then transitioned to a role as Web Content Executive at Maybank for a brief period in 2007. These early positions provided him with foundational experience in business analysis and content management, contributing to his overall career development.