Edward Quintanilla
About Edward Quintanilla
Edward Quintanilla is a Technical Account Manager currently employed at Sinch since 2021. He has over a decade of experience in various roles at Rackspace Technology, including Assisted Migration Specialist IV, Account Executive, and Customer Service Technician III.
Work at Sinch
Edward Quintanilla has been employed at Sinch as a Technical Account Manager since 2021. In this role, he is responsible for managing technical accounts and ensuring customer satisfaction through effective communication and support. His experience in account management and technical support contributes to his ability to address client needs efficiently.
Previous Experience at Rackspace Technology
Prior to joining Sinch, Edward Quintanilla worked at Rackspace Technology for a total of seven years. He held various positions, starting as a Customer Service Technician III from 2010 to 2014, where he provided technical support. He then advanced to Assisted Migration Specialist IV from 2014 to 2019, focusing on migration processes. Finally, he served as an Account Executive from 2019 to 2021, managing client relationships and driving sales.
Education and Expertise
While specific educational details are not provided, Edward Quintanilla's extensive experience in technical account management and customer service roles indicates a strong foundation in technical knowledge and client relations. His expertise encompasses account management, technical support, and customer migration processes.
Background
Edward Quintanilla has a professional background primarily in technology and customer service. He has spent most of his career at Rackspace Technology before transitioning to Sinch. His roles have equipped him with a diverse skill set that includes technical troubleshooting, account management, and customer service.