Estela Papikyan
About Estela Papikyan
Estela Papikyan is an Account Manager EMEA at Sinch, where she has worked since 2022. With a background in client support and operations across various companies, she specializes in multichannel communication solutions and strategic planning.
Work at Sinch
Estela Papikyan has been serving as an Account Manager for the EMEA region at Sinch since 2022. In this role, she focuses on building enduring partnerships with clients to assist them in achieving their business objectives. Her responsibilities include strategic planning and cross-functional collaboration, which are essential for client success in the competitive EMEA market.
Previous Experience at Stuart
Prior to her current position, Estela worked at Stuart in various roles from 2016 to 2019. She started as a Customer Support Specialist, where she contributed for two years, followed by a role as a Senior Live OPS & Support Specialist for seven months in 2018. Additionally, she served as a Live Ops and Support Quality Specialist for four months in 2019, gaining valuable experience in operational support.
Career Background
Estela's career includes diverse roles across different organizations. She worked at Orange Fitness Premium Club as a Sales and Service Executive from 2009 to 2012. She also held a position as a Consultant at inLOBBY GmbH for five months in 2012 and served as Project Coordinator for the Youth in Action Programme from 2012 to 2014. Most recently, she was an Account Manager at Visma from 2019 to 2022.
Education and Expertise
Estela Papikyan holds a Master's degree in International Relations and Affairs from Russian-Armenian University. Her educational background supports her expertise in strategic planning and multichannel communication solutions, utilizing platforms such as WhatsApp, Facebook Messenger, and Apple Business Chat for professional client interactions.